Question 1

How long does shipping from China to Ghana take?

Accepted Answer

Most EV imports take about 6 to 10 weeks from order confirmation to port arrival in Ghana, depending on the model, factory availability, shipping route, and vessel schedule. GoGreenGH shares a timeline at quotation stage and sends updates when the vehicle is sourced, inspected, shipped, and in transit.

Question 2

How does customs clearing work in Ghana?

Accepted Answer

After the vehicle arrives at port, customs clearing, duty assessment, and release paperwork must be completed before delivery. GoGreenGH guides you through the process, coordinates with clearing partners, and explains expected duty, levies, and local handling costs so there are fewer surprises at arrival.

Question 3

Do you inspect vehicles before they leave China?

Accepted Answer

Yes. Approved partners carry out pre-export inspection before purchase and shipment. This includes condition checks, specification verification, and reporting on the vehicle you are buying. You receive inspection feedback before the export process moves forward.

Question 4

Can I pay in Ghana cedis (GHS)?

Accepted Answer

Payment terms depend on the order, vehicle value, and exchange rate at the time of transaction. Many clients pay in USD by bank transfer, but GoGreenGH can discuss Ghana cedi payment options, deposit schedules, and conversion timing during your quotation. Ask us for the current payment structure when you enquire.

Question 5

What is the full timeline from quote to driving the car in Ghana?

Accepted Answer

A typical order includes quotation, deposit, sourcing, inspection, balance payment milestones, shipping, port arrival, clearing, registration, and handover. Most buyers should plan for roughly 8 to 14 weeks end to end, though simpler orders can move faster and complex orders may take longer.

Question 6

Can I charge these EVs in Ghana?

Accepted Answer

Yes. Our EVs support home AC charging and public DC fast charging where compatible stations are available. GoGreenGH can advise on charger types, installation guidance, and practical charging plans for home, office, or fleet use through our EVLUTION and partner support channels.

Question 7

What warranty coverage is included?

Accepted Answer

Warranty terms depend on the brand, model, and export package. Many vehicles include manufacturer battery and vehicle warranty coverage where applicable for international buyers. GoGreenGH provides warranty details in your quotation and listing so you know what is covered before you commit.

Question 8

What after-sales support do you provide in Ghana?

Accepted Answer

GoGreenGH supports buyers after delivery with guidance on registration follow-up, charging setup, maintenance planning, and access to technical advice through our team and partner network. For KAONA and fleet clients, support terms are defined in the signed agreement.

Question 9

Can I get a breakdown of the full landed cost?

Accepted Answer

Yes. Vehicle listings show estimated Ghana landed cost including vehicle price, shipping, duty and clearing, and registration where applicable. For a detailed quote on a specific model, use Request Import Cost Breakdown on the site or contact our team with the vehicle you are considering.

Question 10

What payment options are available?

Accepted Answer

A deposit secures your order, with further payments tied to agreed milestones such as inspection approval, shipping, or pre-release at port. We accept bank transfers and can discuss structured plans for qualified buyers. KAONA work and pay options are handled separately under the KAONA programme.

Question 11

Can I inspect or test drive a vehicle before buying?

Accepted Answer

When a vehicle is available locally, we can arrange viewings by appointment. For China import orders, we provide specifications, photos, videos, and inspection reporting so you can review the vehicle remotely before shipment.

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